NetComm Systems LLC
2810 N Flores St
San Antonio, TX 78212

Office: 96-4-NetCom
San Antonio: (210) 201-4638
Fax: 210-281-8599
E-mail: support@netcommtx.com

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Software Developement

At Netcomm we design and develop applications to improve bottom lines using a wide range of development technologies. We also have experience with data conversions from older medical systems such as Mysis Tiger to vendor specified conversion formats. We are passionate about web technologies and constantly keep an eye out for new technologies that make us more efficient. We favour open source technologies such as PHP and MySQL. We extensively use a variety of custom libraries, ExtJS, HTML5 and AJAX. We have also develop custom desktop applications in Microsoft .NET and mobile applications for the iPhone, iPad, and Android devices. All our clients have very different requirements and we try to be as flexible as possible to offer the most suitable solution.

The cost of developing a website is dependent on a variety of factors including size and technical requirements. We can provide free, no-obligation quotes on request; please get in touch if you have a project you'd like us to quote on.

We also offer a variety of paid products for use in the MSP market. We are currently in a limited beta but please contact us if you are interested in being part of the beta process.


The Backup Coffee Report

 

Are you faced with emails all night and day from backup jobs? Do you need a better way to track which backups reported in? Our backup monitoring application uses a standard exchange email account to process email notifications from:

  • AppAssure
  • Symantec System Recovery
  • Symantec Backup Exec
  • SyncBack
  • MozyPro
  • Veeam
  • VMware Data Protection
  • VMware Data Recovery
  • UltraBac

The application is designed to provide you with a report of all of your or your clients' backup activity for the last 24 hours as well as alerting you to any backups that should have came in but did not. It has support for AutoTask and ConnectWise using their native API and will work with other ticketing systems such as Spicework and more using Email to Ticket functionality provided by the ticketing system. It is a designed for a single company and sold as a custom compiled application that can be tailored to your needs. Contact Us to see how it could benefit your company.

 

 


iPhone and Android Ticket Submission

 

We have a proven application for iPhone and Android mobile devices that will allow your MSP or in house users to submit tickets from their mobile devices. Fully branded with your logo and on both app stores searchable by your company name.

With more and more people using smart phones today our implementation of mobile ticket submission provides not just text but the ability to submit a photograph of the item having the issue. Imagine if that ticket titled, "Load beeping and blinking light" included a picture of the battery backup with a failed battery or you could see a software error that is easy to resolve but difficult to describe by a end user and send a quick link or knowledge article without needing to dispatch a technician or remote into the users computer.

Contact Us today for a fully customized solution at a price that is suprisingly low.


CW Watch Dog

 

CW watch dog is an application that is scans your ConnectWise database for issues that you define. The process is designed to be simple and powerful, 1) Create the SQL Query 2) Decide what action should be taken if matches are found.

Actions include:

  • Send a Email to
  • Send a Text Message to
  • Reopen Ticket
  • Reopen Ticket and Assign Back to Resource
  • Reopen Ticket and Assign to

 

 


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Human Powered Hosting

Are you fed up with your current hosting but feel trapped and need help moving? No problem - unlike other hosting companies, we will even help you transfer your existing site to us - often free of charge, so that you experience as little disruption as possible. Netcomm does not just provide web hosting - we provide a business service. If you are serious about running a business (as most of our customers are), you need support you can reach easily, and a service that delivers. If you need a hand, you can contact a skilled human being when you need help.